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Privacy and return policy

Notice to Users

IMPORTANT! This is a separate set of terms and conditions that sets out how we intend to use the personal details that you supply to us. Personal information is information about you that is personally identifiable like your name, address, email address, or phone number, and that is not otherwise publicly available. By accepting our terms and conditions you also accept our privacy policy. From time-to-time there may also apply special or additional terms and conditions relating to individual games or promotions. These terms and conditions will be notified to you at the appropriate times and locations and they will be deemed to form part of the legally binding agreement between us that is represented by these terms and conditions.

We have written this policy in what we hope you will find to be simple English. If there is any part of them that you do not understand you should contact our Customer Services team. The contact details are available under the contact page. Our team will answer any queries or complaints that you may have either about these terms and conditions, our privacy policy, or any other aspect of your use of the website.

Information Collection and Use


Before purchasing any of our products, you will have to supply us with all the personal information requested.
We may ask for information such as your name, company name, email address, address and phone. Once you register with us and decide to buy our products, you are not anonymous to us.
Prior to making any purchase you will be asked to sign a business agreement and provide valid payment and billing details. Sometimes you will be requested to present a valid ID card.
After purchasing a product from our website, and after the payment was confirmed by our bank, you will receive download details within 48 hours of confirmation.

We do not not allow children under age 18 to register with or use our services.

Information Sharing and Disclosure

We do not rent, sell or share personal information about you with other people without your permission.

We reserve the right to send you certain communications relating to the products that we sell, such as new products/offers announcements, administrative messages and the Casinowebscripts Newsletter, that are considered part of your Casinowebscripts account, with offering you the opportunity to opt-out of receiving them.
You cannot delete your account or personal information provided, as it will be used for our private statistics and tracking of sales.

Confidentiality and Security
www.vidahost.com, our hosting company, has physical, electronic and procedural safeguards that comply with federal regulations to protect personal information that you will provide.

Refund Policy

Due to the nature of the goods, we do not issue any refunds. The products are installed on your server and locked to your domain, afterwards we cannot limit the files from working on that domain, which is why we cannot issue any refunds as you would keep both the functional product and your money, if we were to send your money back.
To increase buyer credibility, we offer legal business contracts that need to be signed by both parts before any purchase, protecting both buyer and seller from any loss or scam.
To avoid any financial complications, refunds and scams, we decided to create fully functional demos to all of our games and software so that anyone interested in our products can fully test everything before the purchase. Our support team is available 7 days a week, 365 days a year, so before making a purchase and receiving the products please make sure you have everything clarified about the product you will buy.
If you are pleased with our products then simply contact us to proceed to the next step. After you will receive the product that you paid for, then no refund is possible.

These terms and conditions shall be governed in accordance with the laws and any disputes related to these terms and conditions will be subject to the jurisdiction of the court.
If, for any reason, a court of competent jurisdiction finds any provision of these terms and conditions, or portion thereof, unenforceable, invalid, or unlawful, then the remainder of these terms and conditions shall continue in full force and effect and will be read to give maximum effect to the intention of the parties as reflected by their plain language.
These terms and conditions constitute the entire understanding between you and us respecting use of the website and software, and supersede all prior or contemporaneous understandings regarding such subject matter. No amendment to or modification of these terms and conditions will be binding unless made by an authorized representative of ours acting in his or her official capacity. No third party constitutes an authorized representative of ours for this purpose.

You may contact us at any time using the details set out in the contact page should you have questions or need assistance. To provide a better service and for your protection, conversations may be recorded and/or monitored by designated staff.
Any complaints should also be directed to our Customer Services team. If you have any complaint or issue related to this website or the services offered by it, you should in the first instance contact our Customer Services team as set out below.
Our Customer Services team is open 16 hours a day, 7 days a week.



Response time : 9h


[email protected]

(available now)

Phone: +(40)373 78 24 56

(available in 7 hours)

Average response time: 22 minutes (for emails only)
If you have questions about our products, please use the contact form below to receive a detailed answer.
Our head office is located in Romania, Bucharest

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